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BAT POLAND IS LOOKING FOR GTR LOGISTICS EXECUTIVE
Purpose statement:
Purpose of the role is to be logistics process and system expert (super-user) for Global Travel Retail, as well as to be super-user for all processes and systems taking place in the European warehouse and logistics execution matters in the European side of the business. The successful applicant will be responsible for day-to-day work related to the systems in logistics operations including site systems performance, issue resolution, testing; to review, update and manage relevant processes and documents; develop insights and drive action plans for improvements.
Accountabilities:
- Act as GTR business super-user-support and subject-matter-expert for track and trace, customs and freight forwarding matters.
- Super-user for SAP and other systems used in operations at 3PL Warehouse in Europe.
- Owns and drives framework for the efficient troubleshooting, analysis and resolution of issues related to systems on-site. Perform troubleshooting and analysis for the issues that cannot be resolved through the standard process and other users. Where required raise and follow up on INC until resolved. For INC raised by other users on site, supports resolution and escalation.
- Works closely with the team, 3PL, operators and local IT support that there is solid understanding and knowledge sharing of the basics in terms of hardware, software, support processes, and business process adherence. Provides GTR operational process and system training to 3PLs.
- Acts as the key point of contact and end-market subject matter expert for global track and trace (GTNT) for GTR end-market in Europe. Works closely with GTNT and Services teams. Coordinates tests, changes, cutovers, system downtimes with relevant parties internally and externally – notably with 3PL.
- Coordinate User Acceptance Test (UAT) and Integration for all matters related to warehouse management, track and trace, transport, and other systems in the remit of the logistics operations.
- Develops end-market relevant roadmap for system and process changes considering relevant inputs including GTNT roadmap, SAP changes, route-to-market changes, automations in customer operations (order to cash) that are relevant for logistics operations. Works actively with stakeholders from other functions (GTNT, services, IDT, customer operations) to understand their roadmaps and priorities, so to build and regularly review own roadmap and priorities.
- Establish and embed a Continuous Improvement culture and Zero-loss mentality within respective area. Review what, how and why it’s done in terms of systems and processes. Evaluate options and any changes in terms of resource productivity and cost. Capture learnings and raise preventative actions, create proposals of various size, and include them in the roadmap.
- Manage roadmap execution using appropriate methodology/framework (e.g., sprints).
- Review, propose update and effectively implement changes in all processes and documents related to the logistics operations (including repack, rework, transport, customs, order to cash) considering all relevant aspects including quality to the specification, track and trace compliance, customs compliance, stock control, resource productivity and efficiency.
- End-to-end process reviews, change management with relevant internal and external stakeholders, and assurance that these work through business-as-usual are crucial.
- Take further development of the existing GTR business knowledge data base by incorporating any process changes, new process and/or cascades from regional/global best practice in logistics function. Regularly (at least every six months) review and update the data base content.
- Continuously develop own skillset and understand best practices across BAT and other industries. Act as role model in that regards within wider GTR.
Experience, skills, and profile:
Essential:
- Previous operational experience in operations or logistics in manufacturing, transport, or warehouse setting, and with standard operational procedures.
- Solid knowledge of enterprise and warehouse management systems, related terms of reference and methodologies. Enterprise system knowledge can be SAP, Oracle or similar. WMS experience can be SAP, JDA, Blue Yonder or similar.
- Experience with User Acceptance Test protocols and execution.
- Learning agility and people agility.
- Problem-solving skills and ability to provide effective escalation and support point.
- Strong analytical skills, rigor, and attention to the detail both in terms of the on-site operation as well as documentation and analysis. Ability to transform insight into actions and proposals.
- Effective communication with various stakeholders: operations on-site, as well as remotely.
- Languages: English - clear speaking, solid writing.
Preferred:
- Experience with track and trace systems, notably SAP ATTP.
- Other IT systems background could be advantage.
- Languages: Polish – effectively communicate verbally and in writing in the business context.
Location and travel requirements:
- Working hours to cover Central Europe time zone (CET) working hours. Role being based and focused on-site; it’s expected presence there most if not all working days Monday to Friday.
- Person is eligible to travel within the European Union for occasional meetings to Warsaw hub, Augustow factory and other sites.
WE ARE BAT
At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.
- Global Top Employer with 53,000 BAT people across more than 180 markets
- Brands sold in over 200 markets, made in 44 factories in 42 countries
- Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
- Diversity leader in the Financial Times and International Women’s Day Best Practice winner
- Seal Award winner – one of 50 most sustainable companies
BELONGING, ACHIEVING, TOGETHER
Collaboration, diversity, and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!