Accounts Receivable Assistant Manager

BAT is evolving at pace into a global multi-category business on a mission to decrease the health impact of our industry.

To achieve our ambition, we are looking for colleagues who are ready to Be The Change. Come, join us on this journey!

This role aims to ensure the efficient execution of key financial and operational processes while driving continuous improvement and automation. The role supports BAU operations, ensures compliance, and provides actionable insights to enhance performance and optimize workflows. Additionally, the individual will manage stakeholder relationships and address escalations effectively.

Your key responsibilities will include:

• Lead and develop team members, fostering a supportive and high-performance environment while managing stakeholder expectations and handling escalations effectively.
• Facilitate ongoing training, meetings, and operational tasks to ensure team alignment and collaboration with various stakeholders.
• Oversee customer credit management, including credit checks, blocked sales orders in SAP, and perform the annual credit worthiness exercise for the top 15 customers by reviewing their financial statements and populating the scoring templates.
• Manage accounts receivable inquiries and ensure timely assessment and adjustments to customer credit limits.
• Prepare and approve account reconciliations using Blackline, review Webi journal requests, and ensure compliance with SOX controls.
• Supervise daily direct debit and perform daily reconciliation of direct debits, bank deposits, and SAP GL bank accounts to ensure accuracy and consistency across financial record.
• Monitor and review the Billing Due List, ensuring timely resolution of discrepancies, and run the O2C Daily Checkpoint Dashboard in the absence of the task owner.
• Track O2C KPI performance, analyze prior results, and develop action plans to improve future operational outcomes.

What are we looking for?

• Bachelor’s degree in Business, Finance, or a related field
• 4+ years’ experience in Order to Cash processes, with a strong background in process integrity, continuous improvement, and automation.
• Leadership experience with direct reports to lead cross-functional teams, conduct training sessions, and drive process improvements and automation initiatives.
• Fluent English (Advanced).
• Problem-Solving,Adaptability, Proactivity, and Stakeholder Management skills.
• Continuous Improvement and Automation: Focused on driving continuous improvement efforts by analysing processes and identifying opportunities for optimization and automation to enhance efficiency.
• SAP working experience.
• Power BI and process mining tools proficiency (nice to have).

What we offer you?

• We offer a market leading annual performance bonus (subject to eligibility)
• Our range of benefits varies by country and includes diverse health plans, initiatives for work-life balance, transportation support, and a flexible holiday plan with additional incentives (subject to eligibility)
• Your journey with us isn't limited by boundaries; it's propelled by your aspirations. Join us at BAT and become a part of an environment that thrives on internal advancement, where your career progression isn't just a statement – it's a reality we're eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You'll have access to online learning platforms and personalized growth programs to nurture your leadership skills
• We prioritise continuous improvement within a transformative environment, preparing for ongoing changes

WHY JOIN BAT?

We’re one of the few companies named as a Global Top Employer by the Top Employers Institute – certified in offering excellent employee conditions.

Collaboration, inclusion and partnership underpin everything we do here at BAT. We are looking forward to enabling every individual to thrive, regardless of gender, sexual orientation, marital or civil partnership status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, skills, experience, education, socio-economic and professional background, veteran status, perspectives and thinking styles. We know that embracing talent from all backgrounds is what makes us stronger and best prepared to meet our business goals.

We see the career breaks as opportunities not obstacles. Through The Global Returners program, we support professionals looking to restart their careers after an extended absence from the workforce (e.g. time out caring for family, parental leave, national service, sabbatical and/or starting an own venture).

Come bring your difference and see what is possible for you at BAT. Learn more about our culture and our award winning employee experience here.

If you require any reasonable adjustments or accommodations to help you perform at your best during the recruitment process, you are encouraged to notify us. We are fully committed to support you by making appropriate arrangements for you to demonstrate your full potential.