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Global Business Services (GBS) is committed for a strong control environment as part of it establishing itself within BAT.  Alongside this because of the Reynolds American Incorporated (RAI) acquisition, the Group is required to ensure that they are compliant with the Sarbanes-Oxley Act of 2002 (the Act).  This means that the Group is subject to US securities law, including the Act.

Key objectives are:

  • Ensuring that approved financial and business controls are embedded in the current service lines and processes across Global Business Services (GBS).
  • Produce structured and insightful analysis of where to remediate areas of non-compliance to the various existing control frameworks in place within BAT
  • Make recommendations to GBS management on how the existing risk and control measures can be enhanced

Key success factors include:

  • For the areas of responsibility, performance is judged by:
    • establishment of a first-class risk and control environment within GBS, by identifying where significant risk could arise within our GBS operations
    • maintenance of professional working relationships with all stakeholders, supporting the credibility of the Controls function
  • Support the delivery of Compliance function within GBS to high level of compliance against the defined BAT controls framework, and regarded as a value-adding partner by management


  • Support the Compliance Lead and the Head of Risk, Governance & Compliance in maintenance and development of the GBS Compliance function
  • Contribute as part of the first Line of Defence to the compliance of applicable laws & Regulations, Internal codes of practice/Standards and policy and procedures
  • For the areas of responsibility:
    • work with GBS management to ensure that RACM approved controls have been embedded and operating per control design, working with the Business Controls Team to address any identified control gaps.
    • Perform regular compliance testing as necessary and monitoring within GBS.
    • Review of exceptions reported through the monthly Controls Excellence Dashboard published by Business Controls Team, and define GBS specific action plans, to address those exceptions under the responsibility of GBS.
    • Support GBS management for remediating and reporting status of IRI and other control related action plans. 
    • Coordinating with GBS Management to ensure that any necessary action plans because of an identified control breakdown are generated timely are appropriate and embedded across GBS
    • Support GBS management with delivery of action plans resulting from BCT led controls health checks, IRI raised, Audit and SOX Controls testing     
    • Manage the creation of accurate and up to date information for internal reporting to GBS management.
    • Perform Risk assessments and assurance health checks for scope migrated to GBS
    • Execution of stakeholder engagement plan

  • Coordination and supervision of the work conducted by your team (if any) to ensure it is conducted in a professional and timely manner
  • Develop self and the team through training, learning and development opportunities in risk and internal controls, audit and the business in general.
  • Influence key GBS stakeholders, clearly communicating control  remediation and compliance monitoring results, and ensuring management buy in for areas of responsibility.
  • Provide input to BCT for updates to the Controls Framework ,
  • Promote benefits of internal control and awareness of the three lines of defence within the Group.
  • Provide ad-hoc advice to GBS management to drive control remediation plans as agreed with Business controls team,
  • Ensure that latest Group developments in the area of internal control are proactively captured and appropriately cascaded within GBS, ensuring consumption of new material has happened across GBS
  • Participate in focus groups on process and controls initiatives
  • Contribute to creation of compliance excellence within the DNA of GBS


  • Be a qualified professional with significant post-qualifying experience in the industry, or a graduate or equivalent with significant post-graduate experience in an FMCG environment. 
  • Good understanding of Group functions and business processes
  • Knowledge of FCA regulations desirable
  • Experience working on compliance projects, implementing policies and standards
  • Working experience in controls, in terms of role, impact, relation to risk, and balance with costs
  • Strong analytical skills and problem-solving capabilities, to identify significant process risks and efficient and effective key controls
  • Ability to communicate effectively with a wide internal and external audience (e.g. Group Senior Management and end market management; Finance, Operational, Commercial and IT management; external consultants) and influence and persuade them to take action
  • Self-starter, capable of working with minimal supervision, but also in a team setting and in a matrix structure
  • Creative thinking, communication, influencing, analytical and problem solving skills.
  • Ability to understand and challenge different points of view; influence and modify strong opinions; switch to alternative strategies when necessary; adjust to changing work priorities; manage multiple workstreams at the same time
  • Focus on continuous improvement opportunities, looking for new and better ways of doing things, challenging traditional methodologies and finding new combinations of old elements to form innovative solutions
  • Professional manners that will reflect positively on the department
  • High standard of spoken and written English
  • Previous internal or external audit experience would be an advantage


At BAT we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at BAT.

  • Global Top Employer with 53,000 BAT people across more than 180 markets
  • Brands sold in over 200 markets, made in 44 factories in 42 countries
  • Newly established Tech Hubs building world-class capabilities for innovation in 4 strategic locations
  • Diversity leader in the Financial Times and International Women’s Day Best Practice winner
  • Seal Award winner – one of 50 most sustainable companies


Collaboration, diversity, and teamwork underpin everything we do here at BAT. We know that collaborating with colleagues from different backgrounds is what makes us stronger and best prepared to meet our business goals. Come bring your difference!


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